As a company — any organization, really — grows larger, it seeks to maintain order, control and predictability in the “cheapest” way possible: by building a bureaucracy, a mechanistic system of rules, processes, procedures and policies.

At this point it has essentially bought into a lie — that it’s not possible to have order and clarity by trusting, motivating and inspiring people to organize themselves to solve problems at a high level of mastery to deliver the results the organizations wants and needs.

Or, even if it believes it’s possible, it also usually believes it’s too hard, messy, complex and unpredictable.

In other words, too costly.

AuthorJoseph Fusco